207: Dr. Scott Behson – Building Resilient Workplaces

We need to be building resilient businesses and organizations that can withstand disruption. These kinds of workplaces are built from resilient people, and resilient people are built up by strong, caring leadership who treat employees as ‘real people’.

Dr. Scott Behson, Ph.D., is professor of management and Silberman Global Faculty Fellow at Fairleigh Dickinson University. He is the author of several books with his latest called The Whole Person Workplace

His mission is to give insight into whole-person workplaces, employer support; especially for working parents, work and fatherhood, and related topics for some of the world’s leading companies. 

Dr. Behson has written for names like Harvard Business Review, TIME, Fast Company, Success, The Washington Post and The Wall Street Journal. He frequently appears in media, including MSNBC, NPR, Fox News and Bloomberg Radio.

Truly a passionate individual, let’s really dive into the episode and learn more about building resilient workplaces. 

On this episode:

  • Learn what inspired Dr. Behson to exit academia and focus on work-place leadership
  • To expand as a leader you need you need to expand your level of care towards employees
  • How to express ‘whole-person’ workplace values
  • How employers have needed to pivot during the pandemic to provide a balanced workplace – what ‘coming back to the office’ is going to be like
  • Learn the value and importance of an emerging servant-leadership model employed in workplaces
  • The only thing we can expect is the unexpected – the most resilient workplaces are the ones that will last

Key Takeaways:

  • Business success is tied to treating employees as whole-people 
  • Growing the discipline to be able to shut down the computer
  • Leaders that are best at listening and employing empathy are the most successful
  • Create a culture of mutual care
  • Adopt a mindset of servant leadership
  • Build an organization that is resilient enough to withstand disruption

Tweetable Quotes:

“So I started asking myself, ‘what do I really want to do here,?’ And it’s to get good information about how people can rise to their work life challenges.” – Dr. Scott Behson

“To have business success is to value employees as whole people, not just as part of the machine… but as a person with life’s and with a life and priorities and responsibilities and stressors and challenges outside of work.” – Dr. Scott Behson

“We need to build resilient workplaces because COVID is not the last disruption that’s going to happen… Whole-person workplaces would be more resilient than those that don’t really include or really value employees.” – Dr. Scott Behson

Connect with Dr. Behson on Facebook and YouTube. Be sure to check out https://www.scottbehson.com/ and learn more about the whole-person workplace!             


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